TrackingDesk

Glossary

Attribution window

The period after an ad interaction during which a later conversion is still credited to that interaction. Once it closes, the conversion is counted as coming from somewhere else.

Also called: conversion window, lookback window

An attribution window answers one question: how long after someone sees or clicks an ad are we still willing to say that ad caused the sale?

Set it to one day and you undercount — the buyer who thought about it over the weekend is credited to whatever they touched last. Set it to ninety days and you overcount, crediting an ad that had nothing to do with a purchase three months later.

ATTRIBUTION WINDOW time → ad click window closes credited to the ad credited elsewhere purchase identical purchase
The window is a cutoff, not a fact about the customer. The same conversion is credited to the ad or to something else depending only on which side of the line it lands.

Two things make this harder than it sounds.

Every platform picks its own default, and they do not match. The same purchase can be claimed by two ad platforms and a web analytics tool at once, each one correct inside its own window. Totals that exceed actual revenue usually mean windows are being compared, not conversions.

Click and view windows are different settings. A view-through window credits people who saw an ad and did not click it, which is a much weaker signal and usually a much shorter window.

Changing the window does not change what happened. It changes what gets counted, and it is almost never retroactive — the numbers reported before the change stay as they were.

Do not confuse with

Close enough to get mixed up, different enough that the mix-up costs something.